Runbox

We are moving to a new Data Center Tuesday June 14, 2011

Email services temporarily inaccessible

The Runbox email service will be down for approximately 4 hours while we move our server park to a new Data Center, as announced by email and on our website.

We are moving to a state-of-the-art facillity provided by our new partner Copyleft Solutions, the same company that will be managing our servers. Our new home is Digiplex, a central hosting facility in Oslo. This move is a part of our long-term strategy to build a better email service for our customers.

For more information, please see the Runbox Blog or our Twitter feed: RunboxCom
Timetable Tuesday June 14, 2011
CET EDT PDT Action
11 5 AM 2 AM We go offline and start moving the equipment.
17 11 AM 8 AM Core servers installed. We start accepting authenticated sent emails from email clients, for later delivery.
18 12 AM 9 AM

All servers installed and all services back online. All queued email will be delivered as quickly as possible.

Update: Everything is working but Perdition (IMAP/POP proxy). ETA very soon.

18:48 - Update2: We have bypassed Perdition and all services should be online now.

Use light.runbox.com if you need urgent access to your email.

Please use our Support Center at support.runbox.com or the Runbox Forum for support inquiries during the relocation.

Please note that email and chat support will not be available while we are moving, so there will be web-based support only. Our Service Status page and Help pages are also down, so any announcements or updates will be done here.

We apologize for any inconvenience caused by the downtime.


- The Runbox Team
Geir, Liz, Kim, Dave, Christian, Rich